How to spend your personal Epoints on rewards

1. Log in and search the Epoints reward range

Log in to and select “Shop” from the main menu at the top of the page. Remember, you can see how many Epoints you currently have in the top right-hand corner of your screen.

To find something that you want, you can filter by clicking on different departments and/or by selecting different price ranges.

2. Select a product

When you select a product from the reward range, you will see more information about the product and delivery information. Click ‘Buy now’ to add this product into your basket.

3. Add any other products and then head to the checkout

Once you’ve added a product to your basket, you can continue to browse the range and add other products if you wish before checking out. When you’ve selected all the items you want, click on the bag icon at the top of the screen to head to the checkout.

4. Review your rewards

This gives you an overview of all the rewards you’ve selected. If you need to remove a singular product you can do this using the relevant “Remove” button under the product. You should also double-check the quantities you’ve ordered.

Finally, you’ll be able to see how many Epoints are required to purchase each product and in total for the order. If you have enough Epoints and are happy, you should click “Continue” to move on to the next step.

If you do not have enough Epoints, when you click ‘Continue’ you will be brought to a page where you can purchase the required Epoints you need for that purchase.

5. Enter delivery and contact details

Complete this form to let us know where we should be sending your shopping and how we can contact you in case there are any issues with your order.

Once you’ve completed your details, click ‘Save address’, and ‘Continue’ to review your order. If this is greyed out and you cannot click on it, this means that you have not completed all the required fields in the form.

6. Review your order and submit

Finally, you will see a summary of your order and delivery details. If you need to change anything, you can select the “Edit” link next to the relevant section you need to amend.

Once you’re satisfied, click “Complete order”. You will be taken to a confirmation screen once your order has gone through successfully and you will also receive an email to confirm your order.