The importance of NPS surveys at work

The importance of NPS surveys at work

Resources Blog Videos Downloads Assets The importance of NPS surveys at work July 2020 For the uninitiated, NPS translates to Net Promoter Score. It is essentially a metric that gauges customer satisfaction, loyalty, and brand support. Therefore, the NPS survey is a...
Going above and Beyond during Corona Virus; The Argyles

Going above and Beyond during Corona Virus; The Argyles

Resources Blog Videos Downloads Assets Going above and Beyond during Corona Virus; The Argyles June 2020 In a very short space of time, we’ve all had to adjust to new ways of working, especially within our care homes that had to sadly close to visitors, implement...
Going above and Beyond during Corona Virus; Leominster

Going above and Beyond during Corona Virus; Leominster

Resources Blog Videos Downloads Assets Going above and Beyond during Corona Virus; Leominster May 2020 It wasn’t going to be a typical day off for two of the carers at Leominster Bupa Care Home.  They often give up their free time to help and have fun with the...
Going above and Beyond during Corona Virus; Northlands

Going above and Beyond during Corona Virus; Northlands

Resources Blog Videos Downloads Assets Going above and Beyond during Corona Virus; Northlands May 2020 Deputy Home Manager, Annie Tolici, has been going above and beyond in ensuring residents are safe and secure at Bupa’s Northlands House Care Home in Southampton....